Fraudulently claiming to be another individual or entity.
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You are reporting abuse on the following post.
Virginia wrote this post at Wednesday, March 16, 2011 2:12 PM
Was previously able to insert CD's and DVD's into my computer and have them play without any further action on my part other than occasionaly needing to click "Play".

When I now insert a disc the Windows Media Player comes up but does not allow me to play it.  The Player shows "Now Playing" and the screen has Windows Media Guide on it.  When I click "play" a message comes up - Windows Media Player cannot find the file. If you are trying to play, burn or sync an item that is in your library, the item might point to a file that has been moved, renamed or deleted. 

The music CD I am attempting to play has been played before and was never part of the library.  However, when searching the library to see if it was there I discovered that the only items there are the sample music and one CD which I had added.  The music from my IPOD which was previously there was also gone.

The Help box in the message was of no help.


Thank you,
Virginia
If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records