Fraudulently claiming to be another individual or entity.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Nitesh wrote this post at Friday, December 7, 2012 1:50 AM
Hi Charles,

As part of our continued efforts to keep our customers’ accounts secure, we have implemented a process called Two Factor Authentication. At this time TFA is only active at https://Commerce.Microsoft.com.

The two factors are:
1. Your Microsoft Live ID
2. A code sent to your alternate e-mail address.

Add new security information
1.Go tohttps://account.live.com/Proofs/Manage
2.Make sure that you have at least two security information present. It is highly recommended that you fill out all four types.•Phone Number – preferably mobile number capable of receiving SMS •Alternate email address •Trusted PC •Security Question
3.Once you’re done, click Save
4.Log in to https://commerce.microsoft.com 5.Enter the verification code 6.Update your payment information.

Remove old security information (If Applicable)

1.Sign in to http://account.live.com using your email address and password
2.Click the dropdown arrow beside your Name located at the upper right corner of the screen.
3.Click Account.
4.Under Account security, click Manage beside Security info.
5.Click Delete after Alternate Email or other proof.
6.Click Mark them all for removal to continue.
7.Click Mark for removal. ( For security measures it will take 30 days for removal of information)or you can contact MSN Billing support for Help over the phone to add new Credit card and update your information.

Please check the Private Message area below for further information. Make sure that you are signed in to be able to see this area.

Thanks,
Nitesh
If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records