Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
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You are reporting abuse on the following post.
Isabelle M. wrote this post at Monday, December 26, 2011 11:34 PM

Hello Xena,

 

You may still not have an MSN butterfly installed on the computer where the Help and Settings option can be found.

 

To check, click on Start then on the Search box type in MSN.exe then press enter on the keyboard. If it gave you an message that it cannot be found, please install MSN by following the steps on this link: http://answers.msn.com/solution.aspx?solutionid=eae4f90e-634d-484b-84c1-b16d9d5eda4e

 

Once MSN is installed, sign in on the butterfly with your email address and password then you’ll be able to see Help and Settings at the upper middle part of the page.

 

Feel free to reply to this post for any questions and feedback.

 

Thanks!

Isabelle

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records