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Dennis S wrote this post at Thursday, November 3, 2011 4:12 PM
I received my Iphone 4S on 10/14/2011. Email set up was perfect for both my MSN account and my LIVE account...everything was working flawlessly. The last message that my MSN account dowloaded a message to my Iphone was on 10/31/2011 at around 2:00 pm Central time zone. I'm getting a message that states the following: "Cannot Get Mail Server error. Contact your server administrator" then when I press "OK" this message pops up "Cannot Get Mail The connection to the server failed"
I talked to Apple for Iphone Support and they had me delete the MSN account and then add it again...same problem. Then they had me delete it again and add it via Microsoft Exchange...same problem. I cannot receive email. Iphone support said this is a MSN issue after exausting all options to fix the issue. The odd thing is I can send an email via my MSN account on my Iphone 4S without a problem.
On the same note, my LIVE account works perfect and have had no issues receiving or sending email.
Also, both my email accounts are working perfectly on my PC...through Windows Live Email on my desktop. I can also get my email on my phone via my "Messenger program" on my Iphone.
HELP!