Your account has been compromised or accessed by someone other than yourself.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Sampath wrote this post at Tuesday, June 21, 2011 8:35 AM

 

Hi RonK,

 


In other to move your emails from 'Folders on computer to 'Folders on MSN'. We need to validate the following information:

 


1. What is the Operating System?

2. What is the version of MSN Software?

3. How do you access your emails using the MSN butterfly or the Internet explorer through http://www.hotmail.com/ ?

 


Things to try:


If you access your emails using the MSN software then you need to check in the left pane if you have saved any emails under 'Folders on Computer’. If you have emails stored under 'Folders on computer' then you need to move your emails to 'Folders on MSN'.


If you access your emails through http://www.hotmail.com/ then all your emails would stored on the server end.

 

Please find the link to find the version of MSN software

http://answers.msn.com/solution.aspx?solutionid=b1568530-1f0b-4040-99ab-f9cc6c60d532

 


Please reply for further assistance

Thanks!



If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

In order to see assistance on an account you believe may have been compromised please fill out the information at the following link:


https://support.live.com/eform.aspx?productKey=wlid&page=wlsupport_home_options_form_byemail&ct=eformts

 

We appreciate your continued support as we strive to provide you with the highest quality service available.