Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Sampath wrote this post at Tuesday, March 15, 2011 11:46 AM

Hi Lana,

 

For further assistance regarding retrieving your contact issue we would like to have more information

 


1.  What is the Operating System you use?

2.  What is the version of MSN Software?

3. Provide the impacted email address?

4. Where there any changes made on your computer?

 


Things to Try:

 


Option 1:

 


Sign out from Msn and on the sign in screen First select a user name and the press the keys Ctrl+Shift+f9  all together. It will provide you with a warning message as “Important: you are about to remove your email, contact and calendar information from this computer. This information will automatically be restored the next time you sign in to MSN” Click on Yes Remove information. And the click on Yes.

 

Then try signing into your Msn and please give some time for the emails, contact and calendar information to be synchronizing. And check you are able to retrieve all your contacts.

 


Option 2:


Please follow the below given instructions to retrieve your lost contacts

  1. Sign into your hotmail website using your Msn email address
  2. In the left pane click on “Contacts”
  3. In the top hand right corner click on” Manage”
  4. Under Manage click on  “Restore Deleted Contacts”
  5. Then you can select the contacts you want to retrieve and add to your address book

Please find the below link to find out the version of Msn Software

 


How to find the version of MSN Please check the link below

http://answers.msn.com/solution.aspx?solutionid=b1568530-1f0b-4040-99ab-f9cc6c60d532

 


Please revert back for further assistance.

Thanks!

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records