Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Sampath wrote this post at Monday, August 8, 2011 4:52 AM

Hi Tom,


As the issue is still occurring and the email synchorzation is not getting completed, we need to perform  clean uninstallation and reinstallation of the MSN software. Please find the steps given below in the links.


Before we perform a  clean uninstallation of the MSN software make you sure you back the MSN6 folder were all your favorites are stored. Please find the below given location to find the MSN6 folder:

For Win XP: C:\documents and settings\user\application data\MSN6

For Win vista and Win 7 c:\users\<USER NAME>\appdata\roaming\MSN6


Note :( Copy the folder which says MSN6 and save it to desktop without fail.)


Step 1:

Before you could uninstall the MSN software. Make sure you take backup of all the emails saved on ‘folders on computer’, please find the steps in the below given link:

http://answers.msn.com/solution.aspx?solutionid=d830f08c-414d-49ae-91cb-df58aa44832f


Step 2:

Once you have taken a backup of all your emails you need to clean uninstall the MSN software and then reinstall the software again, please find the steps in the below given link :

http://answers.msn.com/solution.aspx?solutionid=115dc6c5-4ae7-4e38-8e0b-3eac07d020fa


Step 3:

Optimize the Internet explorer settings, please find the steps in the below given link:

http://windowslivehelp.com/solution.aspx?solutionid=3c7c3338-369e-4220-b29d-71ce660fe5a0


Step 4:

Please find the steps in the link for the Installation of the MSN software:

http://answers.msn.com/solution.aspx?solutionid=03fe3670-ac35-4523-834a-b6835219beb0


Step 5:

Please find the steps in the link to restore your saved emails on to the MSN:

http://answers.msn.com/solution.aspx?solutionid=952151b9-f06b-4f52-8351-83e844e550b2   


Please reply for further assistance

Thanks!

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records