okay, MSN will load and I sign in through the butterfly. It brings up the MSN home page with all of the news. When I try to go anywhere other than the news page, MSN stops working then closes. I rebooted my computer, I reset the settings per your instructions above and it still took three attempts before I could even get an additional window for my email then it took another four tries to get the email to load. I needed to go to a website to get some bid information and when I typed the info in the address bar, Bing came up but I could not go to the website through Bing. Once I went to Google Chrome, I was able to access the websites flawlessly.
here is the info that you requested for the errors. There were pages and pages of errors (with an average of 7 tries to load MSN mail, I guess so!) and all of the errors were msn.exe. I do not understand why it is so difficult to access MSN...especially since I have had to pay for the service.
All of the errors are msn.exe. Every time I try to sign in the program stops working and I am not even able check email or anything. The info you requested us as follows: msn.exe
Version: 10.20.91.1100
Time stamp: 0x4e1bccfb
Module name: ntdll.dll
Version: 6.1.7601.17725
Time stamp: 0x4ec49b60
Exception code: 0xc0000374
Fault offset: 0x000c380b
Faulting process: 0x1c68
App path: c:\program files\msn\msncorefiles\msn.exe
Path: c:\windows\system32\ntdll.dll