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unable to sign on wrote this post at Saturday, October 18, 2014 6:17 PM
I have deleted all browsing history and verified that I have the latest version of IE. Still nothing. Your reset link only applies to Windows 7, I have Vista and didn't see an option for resetting. I tried the ctrl-shift-F9 again and made sure the trusted sites were added, but still just a blank white screen where I should be able to enter my user name and password.