Report as Abuse - Compromised Account

Your account has been compromised or accessed by someone other than yourself.
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You are reporting abuse on the following post.
Sampath wrote this post at Friday, July 29, 2011 7:37 AM

Hi Tom,

I wish I could have provided you the telephonic support; unfortunately the subscription you have signed does not have the option of telephonic assistance as the subscription is economy plan.

Please do provide the size of the DB30 folder and the system information of your computer, please find the steps below:

As the emails take long time even after performing ctrl+shift+f11, we need to check for the file size of the DB30 folder. Please follow the above given instructions on the previous post to locate the db30 folder and right click on the DB30 folder and check for the size of the DB30 folder.

Also, please check the system information
1. Click 'Start' and click 'Run' and Type 'dxdiag' and click ok
2. Under system, you will find the system requirements. (Processor, Memory, Page file, please provide us the required information).

 

Please reply for further assistance
Thanks!

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