Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Isabelle M. wrote this post at Friday, March 30, 2012 3:53 AM

Thank you for trying both steps. It is possible that Internet Explorer which is MSN's backbone is still detecting the Verizon branding. Please follow these steps to reset Internet Explorer:

1. Sign out of MSN then open Internet Options. To do this,click on Start and Run. Type inetcpl.cpl and click Ok.

2. Click the Advanced tab at the top.

3. Click Reset at the bottom right of the page.

4. Put a check on Delete personal Settings. Then click Reset at the bottom right.

5. Wait for the check marks to appear then click Close.

6. You will get a pop up: For changes to take effect, you will need to restart Internet Explorer. Please click Ok then close any open windows.

 

Sign in on MSN then try to set the homepage again to My MSN.

 

Hope this helps. Feel free to reply to this post for any questions and feedback.

 

Thanks!

 

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records