Fraudulently claiming to be another individual or entity.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Husna Ghouse wrote this post at Saturday, August 27, 2011 4:02 AM

Hi zammer,

 

I understand that you are unable to send slide show emails as gets notices as MSN Photos is not available.

 

Need more information:

a. What operating system are you using?

b. What is the version of MSN Software?

 

Things to try:

 

We need to perform clean uninstallation and Reinstall MSN software:

 

1. Disclaimer: Backup the emails and MSN 6 folder before performing uninstallation as once the data is deleted or lost we will be unable to retrieve them.

 

a. How to backup my e-mails using the MSN Explorer software?

   http://answers.msn.com/solution.aspx?solutionid=d830f08c-414d-49ae-91cb-df58aa44832f

 

Take Backup of MSN6 folder and Save it to the desktop

C:\Users\ <USER_NAME> \AppData\Roaming\MSN6- if you are using Windows 7 or Vista.

C:\Document and Settings\ <USER NAME> \Application Data\MSN6\ - if you are using Windows XP

 

2. Disclaimer: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use the Registry Editor at your own risk. Please check the private data for the steps to uninstall MSN software from the registry.

 

 

b. How to Uninstall MSN software:

   http://answers.msn.com/solution.aspx?solutionid=115dc6c5-4ae7-4e38-8e0b-3eac07d020fa

 

c. How to optimize Internet Explorer:

    http://windowslivehelp.com/solution.aspx?solutionid=3c7c3338-369e-4220-b29d-71ce660fe5a0

 

d. How to Install MSN software:

   http://answers.msn.com/solution.aspx?solutionid=eae4f90e-634d-484b-84c1-b16d9d5eda4e

 

e. Restart the computer and check for resolution.

 

Please reply back for further assistance.

 

Thanks!

 

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records