Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
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You are reporting abuse on the following post.
Isabelle M. wrote this post at Friday, March 2, 2012 10:50 PM

We appreciate that you are looking at continuing with your MSN subscription.

However, the online sign up is unavailable  because you are currently on a special promotional plan, MSN - Verizon Transition. But once you have signed up for a regular MSN plan, you should be able to renew this service online next year.

Now, there are two ways on how you can purchase an MSN Premium regular subscription. 

1. If you are using the MSN Butterfly, the MSN Upgrade Wizard will appear during the sign-in process prompting you to purchase the subscription.

 

2. If you do not use the MSN Butterfly or do not get the MSN Upgrade prompt, please get in touch with the MSN Sales team by calling 1-866-205-6768 Hours of Operation: Monday - Friday 5:00am - 9:00pm Pacific Time (UTC-8) Saturday 5:00am - 3:00pm Pacific Time (UTC-8) Sunday - closed

 

Since this is the last leg of sign-ups, we would like to give you a heads up that you may have to wait on hold for some time.

 

You will also get the MSN Sales recording advising you to make sure that you have a Secret Question associated with your subscription since this is needed to sign up for a plan. Please do not hang up since you are currently on queue.

 

If you cannot remember or have not set up a Secret Question, while waiting for an MSN representative to answer your call, please follow these steps to create or update the Secret Question on your account:

 

http://answers.msn.com/thread.aspx?postid=cde8c1aa-519d-430b-8a7b-e224cc7765d3#cde8c1aa-519d-430b-8a7b-e224cc7765d3

 

After you've signed up, please go to this link to upgrade to a version of MSN Explorer that does not have Verizon branding:

http://answers.msn.com/solution.aspx?solutionid=87d14719-03cd-438c-9a7d-1e877f3c16cd

 

Feel free to reply to this post for any questions and feedback.


Thanks!

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records