Report as Abuse - Copyright

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Husna Ghouse wrote this post at Saturday, August 27, 2011 4:02 AM

Hi zammer,

 

I understand that you are unable to send slide show emails as gets notices as MSN Photos is not available.

 

Need more information:

a. What operating system are you using?

b. What is the version of MSN Software?

 

Things to try:

 

We need to perform clean uninstallation and Reinstall MSN software:

 

1. Disclaimer: Backup the emails and MSN 6 folder before performing uninstallation as once the data is deleted or lost we will be unable to retrieve them.

 

a. How to backup my e-mails using the MSN Explorer software?

   http://answers.msn.com/solution.aspx?solutionid=d830f08c-414d-49ae-91cb-df58aa44832f

 

Take Backup of MSN6 folder and Save it to the desktop

C:\Users\ <USER_NAME> \AppData\Roaming\MSN6- if you are using Windows 7 or Vista.

C:\Document and Settings\ <USER NAME> \Application Data\MSN6\ - if you are using Windows XP

 

2. Disclaimer: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use the Registry Editor at your own risk. Please check the private data for the steps to uninstall MSN software from the registry.

 

 

b. How to Uninstall MSN software:

   http://answers.msn.com/solution.aspx?solutionid=115dc6c5-4ae7-4e38-8e0b-3eac07d020fa

 

c. How to optimize Internet Explorer:

    http://windowslivehelp.com/solution.aspx?solutionid=3c7c3338-369e-4220-b29d-71ce660fe5a0

 

d. How to Install MSN software:

   http://answers.msn.com/solution.aspx?solutionid=eae4f90e-634d-484b-84c1-b16d9d5eda4e

 

e. Restart the computer and check for resolution.

 

Please reply back for further assistance.

 

Thanks!

 

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