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Sampath wrote this post at Thursday, August 4, 2011 4:38 AM

Hi Tom,

 

After you have perform the steps of ctrl+shift+f11, a new DB30 folder would be created, is it the same folder which is moved to your desktop or did you copy and paste the folder to your desktop.

 


Please check the size of the DB30 folder on the desktop and also this location

%USERPROFILE%\Local Settings\Application Data\Microsoft\MSN

 


If the DB30 folder size is the same we need to rename the .sdf file in the below given location,  please find the below given steps to rename the .sdf files.


For Windows XP

 


Note: Sign out from MSN then close the program before performing the steps below

 

         1. Click ‘Start’ then ‘Run’

         2. Type in the box: %USERPROFILE%\Local Settings\Application Data\Microsoft\MSN

         3. Click ‘OK’

 

         The MSN folder will open.

 

         4. In the MSN folder, do the following:                       

 

                   a. Click ‘Tools’, ‘Folder options’, then ‘View’

                   b. Put a dot on ‘Show hidden files and folders’

                   c. Uncheck the ‘Hide extensions for known file types’

                   d. Click ‘Apply’, then ‘OK’

 

         The db30 folder will appear inside the MSN folder.

 

         5. Open the db30 folder and look for a file that ends as msn-com.sdf and msn-com_JMF.sdf

         6. Right-click, choose ‘Rename’ and add .old after .sdf to both these files

         7. Close the db30 folder

 

 

Please reply for further assistance

Thanks!

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