When I sign out of MSN Explorer/MSN Premium I get a messages that say MSN has not closed properly or MSN Messenger files have cannot close. Sometimes I am unable to go on to other tasks in the Internet. There is a Microsoft Update that has been trying for weeks to upload on my computer but it always fails while others have been done without problems. I really want the CD to upgrade my program.

Hi,Ordering a CD does not upgrade your current MSN Explorer to the latest version which MSN 10.2 because it is the latest one already you can download only online. Now, about the error message you got on MSN, what is the exact message? About the windows update that failed to install, there might have been some components on the computer that needs to be fixed, please call the computer's manufacturer.Paolo M.