No easy way to renew the subscription on the website or on the phone.  people who waited to renew are very frustrated...

Hi,It is understandably frustrating why there has been so much steps to go through in renewing a subscription, and it is part of Microsoft security measures to help prevent hackers comporomising an account.Upon checking your MSN Subscription on our end, you seem to successfully renew the service for another year. Feel free to call us anytime for any billing assistance.Paolo M.