Hi,The changes to the website is part of our efforts to keep our customer's account secure. Please follow the steps below to update your profile information.
Remove old security information
1.Sign in to http://account.live.com using your email address and password2.Click the dropdown arrow beside your Name located at the upper right corner of the screen.3.Click Account. 4.Under Account security, click Manage beside Security info. 5.Click Delete after Alternate Email or other proof. 6.Click Mark them all for removal to continue. 7.Click Mark for removal.
Add new security information 1.Go to https://account.live.com/Proofs/Manage 2.Make sure that you have at least two security information present. It is highly recommended that you fill out all four types. •Phone Number – preferably mobile number capable of receiving SMS •Alternate email address •Trusted PC •Security Question 3.Once you’re done, click Save Note: It will take 30days - 6 mos. to remove the old security information on your account. If you need to update your billing information please call our MSN Customer Service, check your private messaging area for informationHope this helps.Paolo M.
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