Hello.I did as you instructed, and everything seemed to be ok until I signed on again. I got another one of those "...has encountered a problem and needs to close" messages. I reported the error as instructed and here's the error information.
Error signatureApp Name: msn.exe AppVer: 10.20.91.1100ModName: hmssm9.dll ModVer: 10.20.91.1100Offset: 000638d8
Technical Info:Exception InformationCode: 0xc0000005 Flags: 0x00000000Record: 0x0000000000000000Address: 0x00000000261e38d8
The following files will be included in this error report:C:\DOCUME~1\EDWARD~1\LOCALS~1\Temp\1f5a_appcompat.txtMy MSN closed right after that, although Messenger continued to run properly.This error just occurred. It was my first sign-in attempt after reloading the software.What next?Thank you so much for your help. I really appreciate it.Tudormaniac