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Trying to add member account
Latest post: Nitesh, Sunday, November 11, 2012 2:37 AM
I am trying to add my family onto my account and it lets me get all the way to the end and gies me this error message0x80049E20Please help!!!
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Hi,Can you list down the steps you've taken to get the error message? Also, the email you are trying to add as a secondary email, would it be an existing account or a fresh new email? We'll wait for your replyPaolo M.
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I am trying to add members to my email account.  I go through the first two steps then I get to the terms of agreement where you have to type your name exactly as it appears then I get this errorError Code: 0x80049E20This has happened several times and it does not matter what username I use.  I am trying to use a brand new user name and not an exsisting one.HELP!!!!!
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I am trying to add members to my email account. I go through the first two steps then I get to the terms of agreement where you have to type your name exactly as it appears then I get this errorError Code: 0x80049E20This has happened several times and it does not matter what username I use. I am trying to use a brand new user name (email) and not an exsisting one.HELP!!!!! http://answers.msn.com/ReportAbuse.aspx?postid=a172f4fa-c60b-43b7-8528-a12cefd8afb6
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Hi Hulaoo

 

Are you trying to add an existing email address or a fresh new address? Also what is the email address that you’re trying to add?

 

Paolo M

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What is the URL to get to the point where you can add the account? I know with re-branding and all of the other changes going on, trying to navigate to the point where I can add an account for a family member (one of the only reasons to maintain a paid subscription) is dizzying if even possible.
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Hi,

Need more information:

Are you trying to create or add new account?

Please follow the steps below:

1) If you trying to create new account, then Click on Help and Settings-- Accounts and Billing -- Add member account -- Select Create an MSN.com e-mail address for the new member-- Click continue-- Fill in the details-- Accept the Agreement-- Click Done.

2) If you are tryin to add new account -- Click on Help and Settings-- Accounts and Billing -- Add member account -- Type an existing MSN or Hotmail e-mail address--Fill in the details--Click on continue-- Accept the Agreement-- Click Done.

Hope this helps.

Thanks,Satjot

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I have the same problem - trying to create an e-mail address for my daughter.You say to "Click on Help and Settings-- Accounts and Billing -- Add member account...", however I can find no Help and Settings option to click on either on the MSN home page or on the My MSN page.Where is the elusive Help and Settings button/option hiding?Thanks.
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Hi Mhh14,

Please check the Private Message area below for further information. Make sure that you are signed in to be able to see this area.

Thanks,Nitesh
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