Since two days ago, every time I want to access my billing account to change credit cards, there is a Windows Live message saying that doesn't recognize my computer. It shows old computer names that I don't use any more.I need to update my billing account credit card as soon as possible to avoid interruption of service.Please Help!Thanks

The changes to the billing.microsoft.com is part of our efforts to keep our customer's account secure. Please follow the steps below to login to the billing website successfully to update your payment method.

Remove old security information (If Applicable)

1.Sign in to http://account.live.com using your email address and password 2.Click the dropdown arrow beside your Name located at the upper right corner of the screen. 3.Click Account. 4.Under Account security, click Manage beside Security info. 5.Click Delete after Alternate Email or other proof. 6.Click Mark them all for removal to continue. 7.Click Mark for removal.

Add new security information  1.Go to https://account.live.com/Proofs/Manage 2.Make sure that you have at least two security information present. It is highly recommended that you fill out all four types.   •Phone Number – preferably mobile number capable of receiving SMS  •Alternate email address  •Trusted PC  •Security Question  3.Once you’re done, click Save 4.Log in to https://billing.microsoft.com 5.Enter the verification code 6.Update your payment information.Hope this helps.Paolo M.

I am signing on to renew my MSN Premium and the email address that a code is being sent to is an address that I do not use and don't have a clue where it came from.

Hi,I have moved your inquiry to this thread.I have checked on your account that you have successfully renewed your MSN Premium for another year thru phone support. Regarding the alternate email address added on your email, you can use the steps above to manage your account informationThanks.Paolo M.