I have tried three times - each time I receive a runtime error and the systme shuts down.  I have called my pc guru who assures me this is an msn issue as he has had so many calls from customers.  when will you fix and what do I do in the mean time?????

Hi Angry Customer,Please click on the link to fix the problemhttp://answers.msn.com/thread.aspx?threadid=bb9a9191-656f-4892-a87e-75c52172528eHope it helps.Thanks,Nitesh