I'm trying to renew my subscription however i'm getting the "Computer not recognized" page instead. And the email that is listed as my alternate can't be accessed anymore. I ended up clicking on the update info link on the billing.microsoft page. and choosing to remove all my security info, however i didn't notice that it would take 30 days and my subscription runs out in a week.I've tried to delete the info manually by going into my account info but even clicking delete won't work. I assume it's because i chose the delete all security information option instead of deleting it myself. I also tried changin my alternate to an active email but i can't do that because i can only send the confirmation email to the email i no longer use. so im stuck with no way to renew my subscription still the 23rd of July and my subscription end on the 1st of July.