Home
Home
select
Can no longer play my CD's and DVD's on my computer
Latest post: Husna Ghouse, Thursday, March 17, 2011 9:02 AM
Was previously able to insert CD's and DVD's into my computer and have them play without any further action on my part other than occasionaly needing to click "Play".When I now insert a disc the Windows Media Player comes up but does not allow me to play it.  The Player shows "Now Playing" and the screen has Windows Media Guide on it.  When I click "play" a message comes up - Windows Media Player cannot find the file. If you are trying to play, burn or sync an item that is in your library, the item might point to a file that has been moved, renamed or deleted.  The music CD I am attempting to play has been played before and was never part of the library.  However, when searching the library to see if it was there I discovered that the only items there are the sample music and one CD which I had added.  The music from my IPOD which was previously there was also gone.The Help box in the message was of no help.Thank you,Virginia
Was this helpful?
2 of 4 people found this post helpful.

Hi Virginia,

         As you have issues playing CD or DVD, unfortunately this does not fall under our boundaries, as our expertise lies with Msn. Please contact your Computer Manufacturer or Microsoft Team at 1-866-234-6020 for further assistance.

Thanks!

Was this helpful?
1 of 5 people found this post helpful.