message: to help protect your security your web browser blocked this site from downloading files...
Latest post: Maggie885, Friday, June 15, 2012 2:12 PM
Thursday, June 14, 2012 4:46 AM
Maggie885
After update, I'm getting the message: to help protect your security your web browser blocked this site from downloading files to your computer.  It is a site I often download from.  When I clock on the Download file option, nothing downloads. 

I do not have a 'Choose add-ons' options to Dissable.

What is the next step?

Maggie Perkins
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Thursday, June 14, 2012 6:37 AM
Isabelle M.
Hi,

What kind of update that your computer went through?

Are you getting that notification when using Internet Explorer? Also, when you click on the notification, apart from Download file, what other option it showed you?

If you are using Windows 7, try disabling the User Account Control and try again, here are the steps:
  • Click Start and select Control Panel
  • Select User Account Control
  • Click on Change User Account Control Settings
  • Slide the bar down on the left side
  • Click OK and restart the computer for the changes to take effect

Let us know the results.

Isabelle M.

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Thursday, June 14, 2012 3:14 PM
Maggie885
That did not work.  I do have Windows 7. 

On 6/13, thirteen updates to Windows intalled themselves on this computer.  They all start with KB, 2699988, 2656373, 26277070, 2699779, 2685939, 2709162, 27097162, 2709515, 2709630, 2686831, 2686827, 2667402, 890830, and 2656386.

I am using MSN Premium with Internet Explorer to access the Internet.

The options in the dropdown box with the message are: Download file, Whats the risk?, Notification Bar Help.

Any other suggestions?

Maggie


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Friday, June 15, 2012 5:39 AM
Paolo M.
Hi,

Since the computer went on some updates, there may be some update on Internet Explorer as well. In Internet Explorer, the Automatic Download Blocking feature provides automatic suppression of file download dialog boxes that are not the result of an action you took (e.g., a click or keystroke).

Try these steps.

1.In Internet Explorer, click Tools, and then Internet Options.
Note: If the menu bar is hidden, press Alt to make it visible.
2.In the Internet Options dialog box, from the Security tab, select the Internet zone, and then click Custom level.
3.Scroll down to "Downloads". Under "File download" (IE 9) or "Automatic prompting for file downloads" (IE 8 or 7), select Enable.

Hope this helps.

Paolo M.
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Friday, June 15, 2012 2:12 PM
Maggie885
I'm not sure what resolved the problem.  Yesterday afternoon I run Norton 360 fullscan and now my problem is fixed.  I saved your reply so that I can try that if it reoccures.

Thanks,
Maggie
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4 of 14 people found this post helpful.