MSN has encountered a problem needs to close/MSN is not responding with Visual C++ runtime Library

Latest post: Nitesh, Saturday, August 25, 2012 7:58 PM

Saturday, August 25, 2012 3:22 PM

Uden

Hello,

When I try to access emails on my MSN explorer, MSN freezes and gives error MSN has encountered a problem needs to close.
With an error message Failed to load Visual C++ runtime Library

Please Help!!!!

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Saturday, August 25, 2012 7:58 PM

Vinayak

Hi Uden,

To fix this problem you have to perform a clean uninstall and reinstall of MSN.

Caution: Before you try to uninstall MSN, You have to take back up of favorites and Archived emails.

To back up your emails in folders on Computer click on the link below.
    http://answers.msn.com/solution.aspx?solutionid=d830f08c-414d-49ae-91cb-df58aa44832f

To restore your backed up emails after the reinstall of MSN, click on the link below.

    http://answers.msn.com/solution.aspx?solutionid=952151b9-f06b-4f52-8351-83e844e550b2

To Back up Favorites (if you have any) :

    http://answers.msn.com/thread.aspx?threadid=02fc9ccb-8ccd-49e8-94a8-b3238fe5bb92

To Uninstall MSN :

    http://answers.msn.com/solution.aspx?solutionid=115dc6c5-4ae7-4e38-8e0b-3eac07d020fa

To Install MSN :

    http://answers.msn.com/solution.aspx?solutionid=eae4f90e-634d-484b-84c1-b16d9d5eda4e

Thanks,
Nitesh

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